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smugbox t1_ja8ep6h wrote

Have you tweeted at them? Sometimes that works.

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nreyland t1_ja8jvai wrote

I had a similar issue with Lyft a few years ago and after getting no where via email with them, I disputed the charge with my bank, got refunded, and never used Lyft again.

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llevey23 t1_ja8kab4 wrote

You can file a case with the taxi and limousine commission. They regulate the for hire vehicle industry within the city.

4