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maverick4002 t1_j989r41 wrote

Landing at LAX or Houston would have it's own issues:

  1. you need to find a gate or bussing to terminal or something which is just extra stress

  2. you need to get these people onto new flights. Where are they finding those flights?

  3. need to find new accommodation for their crew

  4. the plane would usually turn around with a new crew at JFK and fly back. Now they original crew is stuck in LAX and they need their rest so the plane is delayed for even longer and could impact other flights in the system

Airlines don't really own gates. And yes, they had good operations at the origin so they went back there.

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jonsconspiracy t1_j9a7iuo wrote

All of that seems doable in this unique situation. It's one flight on one day. I'm certain they could have figured all of that out. Flying to IAH and handing over passengers to their Star Alliance partner United would have been very possible. Crew flies back on the next flight as passengers. None of this is ideal, but it prioritizes their hundreds of passengers on board instead of a few crew that would be inconvenienced.

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maverick4002 t1_j9a89wb wrote

They made the decision. It could be done but you have no idea of availability on United. It's a process to get all those people rerouted.

Plane going back the next day causes a ripple effect on the schedule as well. Because normally it would go to Newark and fly back within a few short hours with ANOTHER crew. Now you need this same crew to get its mandatory rest period, you need to scramble to get them accommodations and then you fly the plane back empty later than scheduled.

Almost all of the flights in the air turned around and went back where they came from btw. Only a few continued on and those were probably already past the point of being able to return

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robmak3 t1_j9crw6c wrote

Even though those might be difficulties it doesn't mean you should fuck over customers instead of overcoming them.

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maverick4002 t1_j9cvzqq wrote

Aye, fuck over one plane or fuck over multiple other flights? Make your choice.

And as I said in another comment, the vast majority of flights headed to that terminal turned right back around as well

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