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Abba_Zaba88 t1_iszt5dz wrote

Reply to comment by EndDeed in MTA Bus Driver dragged me while my hand was caught between the door. by EndDeed

Sorry that happened to you. Make a formal complaint of course, but to really garner a response….. you could post what happened to you (with the photos of your injuries and the bus number) on the MTA twitter page. Sadly, I find that may trigger a quicker response than reporting what happened on the mta website

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NathalieHJane t1_it11mxr wrote

Was about to comment with the same, Twitter is the way to go with the MTA in my experience.

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Sea_Sand_3622 t1_it271gd wrote

Twitter is definitely the way to go … do both , via their website and let them know on twitter , twitter will get a much quicker response especially with photos.

Different scenario but shows the power of twitter, my friend had a package stolen from inside her apartment building. The police did nothing after she filed a report, until she posted a video, that her super had downloaded from the house security cameras, on the local precinct’s twitter page . Then the community affairs police officer immediately reached out to her. The package was not an Amazon box but a package from her mother, with a hand sewn sweater for her birthday inside. The guy who stole it was a doordash delivery guy. She never got the sweater back but doordash gave her $250 but at first they gave her the runaround too.

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