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_allycat t1_iwpfj7n wrote

Employee turnover is one of the biggest factors imo how things get forgotten. Person who bought the ice machine probably trained the staff at that exact time it was installed. Lower level staff comes and goes nonstop so the people who would do cleaning and got the training are all gone instantly. Manager or whoever who bought it leaves eventually and never trains anyone about it or leaves instructions. There you go - instantly no one has any idea it has to be cleaned, or by who, or how.

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TeamMisha t1_iwrvlv8 wrote

Oh absolutely, our office saw the same thing happen to these ipad knockoff terminals they installed on every conference room to book the rooms. They worked fine for a while and clearly we had staff who knew their functioning, then one by one after a while they'd go wonky, offline, or into a state where you could access the admin panel and mess with the Windows Embedded operating system. The original office designers and staff present when we moved in were all gone so no one had any idea who even to call to fix them lol

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