She got it corrected she just had to advocate for herself in a way that I think a lot of people wouldn't. Basically the actual way they do the math to find our final pension changed at some point, so if you were hired before a certain date you kept the old pension calculation but if you were hired after they used a different calculation the made your pension less.

They claimed that because she had a gap in employment that her pension would be calculated with the new lesser calculation, rather than the better calculations from her first job in the early 90's.

So it wasn't that they were negating her time as a para, they were making a claim that because she was re-hired that she was only able to claim benefits with a newer crappier calculation.