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Lovis_Iovis t1_j5ojjbx wrote

Reply to comment by 09star in For all the people saying 311 sucks... by RelativeLeather5759

It depends on which department it gets forwarded to. 311 is kind of just like a switchboard that redirects to the proper agency. If it gets directed to NYPD, you can expect nothing to happen. They decided three years ago that they don’t have to do their jobs anymore.

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PKMKII t1_j5pzw2z wrote

Conversely, DEP is pretty good about getting leaking hydrants fixed quickly.

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Lovis_Iovis t1_j5q4e4q wrote

And the Parks Department is good about sending rangers to help sick or injured animals in parks.

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squindar t1_j5saz0m wrote

100% true

although I HAVE managed to get an NYPD response (twice!) via 311 for traffic lights that are out at an intersection (I call 311, tell them there's a traffic light out at an intersection & it's going to cause an accident; they transfer me to 911 & they will actually send cops)

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scream4cheese t1_j5si3uk wrote

Traffic light is dept of transportation jurisdiction not police.

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squindar t1_j5vd091 wrote

I am aware. They send cops to control the intersection / report the condition to DOT, and then (usually) wait for DOT to come fix it.

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