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formthemitten t1_jee8znm wrote

Reply to comment by strgazr_63 in Eharmony turned me over to collections by strgazr_63

Blocked from what? You can call the company or reach them via email I would assume.

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satinkzo t1_jeecvwm wrote

Next he's gonna say the blocked his phone number or they hacked his phone to prevent it from dialing their number.

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strgazr_63 OP t1_jeemxqe wrote

No. I'm on Eastern Time. I have to wait to call them at 8:30 Pacific Time.

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satinkzo t1_jeenxo7 wrote

That's how they get you. Sneaky bastards

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strgazr_63 OP t1_jee9gu7 wrote

I was blocked from the app.

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satinkzo t1_jeealav wrote

Don't know about ios but on android I can see any subscription initiated within an app via the play store. Don't need to use the actual app itself

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strgazr_63 OP t1_jeecaou wrote

My account has been blocked on my computer with the website.

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idkalan t1_jeecw31 wrote

You should still be able to contact their customer service with the same login information you used to create the account.

And asked them why they didn't inform you of the "debt" you had with them because even if you canceled your subscription, they should still have sent an email stating that you had a balance due at least a couple times before they sent your account to collections.

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strgazr_63 OP t1_jeen235 wrote

As soon as I can. I'm on Eastern Time.

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Whatever92592 t1_jef22yt wrote

Geez, buddy. PICK UP THE TELEPHONE!

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strgazr_63 OP t1_jef2eh2 wrote

I will when I can. They are on the west coast and I'm on Eastern Time. I have to wait for them to open.

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