apparently I did, she said a notice was sent to my correct address but for some reason can't send it again. It also would have been sent about a year ago.

I do save my paperwork for that stuff, I'll dig through but I don't see it anywhere. I don't know why they can't just give me the same information over the phone. I also suspect that it will just have the same general error information that I got when I checked on the website.