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IrlArizonaBoi t1_iujh6ht wrote

Just go straight to the CC company.

6

jimbofranks t1_iujmp3p wrote

They need to refund your money. Anything other than a full refund is a runaround. Just go to CC company and be done with it.

2

Gravelly-Stoned t1_iujw5x1 wrote

I agree that you should just charge back thru the CC company. I had a bad experience with a theater who canceled a performance and then refused refund ticket costs (they were not cheap) without me going thru third party (PayPal). I had not contact or contact with paypal, so I had no reason or desire to involve them. I emailed Chase and sent documents (theater did email guests on cancellation before event). Chase gave me an immediate credit and forwarded a confirmation three weeks later. Never hear again from the theater or PayPal. Both lost a customer forevermore.

2