Reach_The_Beach t1_iujopdk wrote on October 31, 2022 at 9:00 PM

Reply to comment by keepingitcivil in A billing expert investigated her husband's ER bill. She was able to knock thousands off the charge. by 11ej25

In my case at one employer I worked at, we had a benefits coordinator in HR who was worth her weight in gold. So her main job was supposed to be running all the open enrollment and making sure everyone’s insurance needs were taken care of. I’m sure there’s more to it, but it felt like she went above and beyond. She probably spent 30-40 hours a week on the phone with our insurance provider and the hospitals/doctors offices fixing these issue.

I had numerous times where I thought something should have been a co-pay and I got charged $300 or something that should have been like $200 getting charged as $1000. In every instance, she fucking lit into people until the claims were processed properly. She saved me thousands in the few years I worked there. Can’t imagine how much money she’s saved employees there over the 30 years she’s been there.

tx_queer t1_iujyg4f wrote on October 31, 2022 at 10:11 PM

Same here. Got a surprise bill in the ER. Talked to the hospital, no luck, apparently I signed some paperwork while half way unconscious. Talked to the doctor-helper, no luck, apparently I met him while counting down from 10. But the benefits coordinator went on a 6 week crusade and was able to get me my $4000 back

Reach_The_Beach t1_iujz10a wrote on October 31, 2022 at 10:16 PM

HR departments typically have a lot of bloat and unnecessary positions, but man oh man the benefits coordinator (assuming it’s a good one) sure ain’t one of them. If I owned a company I’d probably pay them twice the market rate just because I know how important a good one is to my employees.