Kuhnhudi t1_iuk1ziy wrote on October 31, 2022 at 10:39 PM

Reply to comment by MoreRopePlease in A billing expert investigated her husband's ER bill. She was able to knock thousands off the charge. by 11ej25

VSP basically covers a “here’s your glasses prescription.” Anything else with the eyes (bumps, infections, aches, etc) are medical. Call the office back and ask why you’re charged as medical? I went to my PCP for an annual physical and mentioned a knee ache. It wasn’t an annual exam anymore and I was charged as such. Just saying there’s more nuances to insurances than most people may realize.

MoreRopePlease t1_iuk6rrf wrote on October 31, 2022 at 11:17 PM

> Call the office back and ask why you’re charged as medical?

I did that when I originally got the bill in the mail, because I was very confused. And they said the procedure I got was a medical exam, so the billing was correct. I don't recall the exact words, but they told me I should have asked for the regular exam.

It seems to me that the person behind the counter should have been a lot more careful to make sure they understood why I was there and what kind of appointment they were setting for me. I had no idea there were two kinds of eye exams, and I've been wearing glasses my whole life.