ziibar t1_iuk3p7e wrote on October 31, 2022 at 10:53 PM

Reply to comment by yeah87 in A billing expert investigated her husband's ER bill. She was able to knock thousands off the charge. by 11ej25

I agree with this 100%. I recently had a claim denied without reason (we had pre- authorization even), and after I reached out to my company's Benefits manager, they had the claim paid in 4 days. I was shocked at how easy it was.

The Benefits team speaks for all the employees signed up with the insurance company... That can be a huge amount of leverage.

Raisin_Bomber t1_iuk5ddo wrote on October 31, 2022 at 11:06 PM

The leverage scales with the size of the company too. At my major uni of 30,000 employees, some say the benefits coordinator holds more power than the Board of Regents when it comes to dealing with the insurance company.