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tdring22 OP t1_iua7tsh wrote

Thank you for the advice this is really shitty. I asked the front desk person when I cancelled to have the manager call me and never got a response

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graphixgurl747 t1_iuaebeu wrote

Try emailing and go up the chain of command with a "paper trail." And just use a hotel with a 24 hour policy in the future to save yourself the headache. I hope your wife feels better soon.

1