Viewing a single comment thread. View all comments

SpiritualQuokka t1_iy7oc9w wrote

>Anything else i would need to do to prevent them from screwing me over?

You would need to actually resolve the issue. You need to appeal their decision, ask for the evidence that you authorized the payment, and send a copy of the police report you filed stating that money was stolen from your account via a fraudulent wire transaction. If they don't rule in your favor, file a complaint with the CFPB providing all of that and an explanation of all of your communication with Wells Fargo.

Closing the account and letting it go to collections is a great way to wind up with a lawsuit, and an judgment saying you HAVE to pay the penalties for your account going negative, and they can garnish your wages to make you do it.

41

Jonny24v01 OP t1_iy7ouva wrote

Good advice, im just very frustrated and got to make sure to calm down before i make a decision. I dont feel like banking with them after this is resolved in some form. Only problem is i didnt file a police report. I know there is nothing they could do. I didnt expect it to turn out like this

−13

rpsls t1_iy7pmra wrote

You can file a police report at any time.

The key is whether during the course of the scam information was taken which allowed them to do the transfer without you (in which case it was a fraudulent transfer), or whether they convinced YOU to do the transfer through lies or deceit (in which case it was a valid transfer, based on fraudulent information). These are very different cases from a bank fraud point of view.

12

Jonny24v01 OP t1_iy7u6rv wrote

Very good point, im thinking the second scenario is whats going on here. Based on the determination letter, they mentioned it was based on info they got from me and the merchant that led them to their decision. I find that odd because i had no ability to contact the merchant, even from a different e-mail. I had reported the fraudulent website to google and its still up. I need to find a better outlet to report the website to give me some leverage in this scenario. Thanks for the good advice rather than taking time to point out my shortcomings that led me to this predicament.

−2

rpsls t1_iy7w7il wrote

If the selling site itself was/is fraudulent and you transferred money to them, then didn’t receive the promised services, that is also a valid reason to dispute the charge. Without more information it’s hard to advise you, and I’m not a lawyer or a financial crimes expert myself anyway. Was just trying to point out that “being scammed” takes many forms and the credit/bank companies handle them differently. I’d continue to appeal then CFPB it if you couldn’t get resolution.

3

Jonny24v01 OP t1_iy7xape wrote

I got to see if they will, not reverse the credit until i appeal. The fact that they claimed they contacted the merchant makes me wonder if they followed federal regulations for the supposed investigation. First i got to request the decision making documents. Short story of what happened, came across website through a google search. I bought an item for 6 bucks. The payment timed out. I checked my e-mail and got no receipt or order confirmation. I checked my bank account and i had the $2532 charge. I reported it right away. The charge was from ACBA link pay, a bank in Armenia. They wired money using my debit card. It sounds like an international scam.

−5

limitless__ t1_iy85m42 wrote

Not filing a police report pretty much guarantees they are not going to find in your favor. Report it today and get that filed and then appeal the decision from Wells Fargo. Once you get your money back THEN you close the accounts.

2