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Jonny24v01 OP t1_iy7u6rv wrote

Reply to comment by rpsls in Wells fargo trying to screw me by Jonny24v01

Very good point, im thinking the second scenario is whats going on here. Based on the determination letter, they mentioned it was based on info they got from me and the merchant that led them to their decision. I find that odd because i had no ability to contact the merchant, even from a different e-mail. I had reported the fraudulent website to google and its still up. I need to find a better outlet to report the website to give me some leverage in this scenario. Thanks for the good advice rather than taking time to point out my shortcomings that led me to this predicament.

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rpsls t1_iy7w7il wrote

If the selling site itself was/is fraudulent and you transferred money to them, then didn’t receive the promised services, that is also a valid reason to dispute the charge. Without more information it’s hard to advise you, and I’m not a lawyer or a financial crimes expert myself anyway. Was just trying to point out that “being scammed” takes many forms and the credit/bank companies handle them differently. I’d continue to appeal then CFPB it if you couldn’t get resolution.

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Jonny24v01 OP t1_iy7xape wrote

I got to see if they will, not reverse the credit until i appeal. The fact that they claimed they contacted the merchant makes me wonder if they followed federal regulations for the supposed investigation. First i got to request the decision making documents. Short story of what happened, came across website through a google search. I bought an item for 6 bucks. The payment timed out. I checked my e-mail and got no receipt or order confirmation. I checked my bank account and i had the $2532 charge. I reported it right away. The charge was from ACBA link pay, a bank in Armenia. They wired money using my debit card. It sounds like an international scam.

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