Viewing a single comment thread. View all comments

ham_sandwich_please t1_iybh7e7 wrote

Sounds like you have collision if your insurance company and the auto body shop are going back and forth. What do you expect the payout to be if the car is declared a total loss? I would keep on the insurance company to make this determination ASAP and get the car back on the road or purchase a replacement if it's a loss. Those are your only real options. Stay on top of both the auto shop and the insurance company daily.

1

Milleniumfelidae OP t1_iybj2ib wrote

Thanks!

This whole process is foreign to me and none of my family and friends are able to give me any advice. I feel like if it was declared a total loss then the process should be faster.

But I'm also in Charlotte where there are so many accidents each day. My claims adjuster said there are hundreds of accidents in the state each month. Im just wondering if maybe the people that need to inspect the vehicle are overloaded with tons of other vehicles as well.

And it happening around the holidays definitely didn't help matters.

1