pigwona OP t1_j6l3q0p wrote on January 31, 2023 at 2:16 AM

Reply to comment by Werewolfdad in How to dispute renters insurance? by pigwona

Called her. I was a bit way off. She moved out in march 2022. Paid a 1 year lumpsum in January 2022 even though she moved out March 2022(things changed) and was told it would not be auto charged by the renters insurance company. She called again early this January and was told then it wouldn't charge. She admitted to not actually canceling but was under impression it would kinda end on its own I guess. She also found an email saying her policy was canceled in April 2022 so she thinks she canceled then.

Werewolfdad t1_j6l40p3 wrote on January 31, 2023 at 2:18 AM

> She admitted to not actually canceling

Ahh, so we have the truth.

She can call and cancel and get a pro-rated refund.

She should have called and cancelled in March 2022 and gotten a pro-rated refund

pigwona OP t1_j6l46cp wrote on January 31, 2023 at 2:19 AM

Sorry I edited the reply. You response was fast which is appreciated. Please see the add about email confirming policy cancelation.

Werewolfdad t1_j6l4bud wrote on January 31, 2023 at 2:21 AM

If that is the case, it may be worth a complaint to the CA department of insurance to see about a refund for this year and a pro-rated refund for last year

pigwona OP t1_j6l4p6v wrote on January 31, 2023 at 2:23 AM

Ok we'll roll with that and see if she missed something or if it's on them. Thank you for all the info!