Transferring septa funds

Submitted by zjheyyy88 t3_126zyxp in philadelphia

I have a septa card I got in 2020, it expires in November of this year. Over time it’s gotten pretty beat up and now whenever I try to take the subway it doesn’t work. I need to get a new one but I still have funds on my current card. Does anyone know if I can transfer the funds to the new card? I’ve heard rumors that you can do this but I have no idea how it even works. I emailed septa earlier but they haven’t gotten back to me so I was wondering if anyone here knows anything

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pretzel_enjoyer t1_jebttlo wrote

Yup! Get a new Key. Log in to the Septa Key website and register both cards. Then, under Card Options, claim the old one as lost/stolen/damaged. Once it's registered and hotlisted, you can transfer the funds to the new card.

This "hotlist" is the quickest way I've found to transfer funds.

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aintjoan t1_jebuene wrote

They also have an option that explicitly says "expiring card" now, to transfer funds over.

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ktmorganic t1_jec7j3v wrote

They make this very very easy, I lose my card like once a month and am very grateful it’s such a simple process

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gut46 t1_jeeoawh wrote

do you have to pay to get a new card?

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ktmorganic t1_jeew49n wrote

I think it’s like a couple bucks that get refunded if you register it

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transit_snob1906 t1_jebyfml wrote

Or you can go to a station where a worker is(suburban or Jefferson) and they can do it for you.

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leninboarrir t1_jed1wjo wrote

I just did this a few weeks ago and it was crazy simple.

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PollenThighs t1_jeecujr wrote

Due to inexplicable issues I've had with the website and the fact that you'll get the new Key Card immediately, this is what I do. They require you put maybe $5 on the card, but its there for you to use once the transaction is done.

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TheAdamist t1_jecew64 wrote

If it's registered on septa key, its an easy process. Add new card, report previous card expired/lost and transfer balance.

If the numbers have worn off so you can't register it, i think they can transfer balance for you at septa hq 1234 market, unsure of the hours.

Be sure to register your new card! https://www.septakey.org/

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zjheyyy88 OP t1_jege0e2 wrote

Thank you everyone!

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