Submitted by hmmm_ohhhhh t3_ycjdr4 in philadelphia
horsebatterystaple99 t1_itpngsx wrote
You have some none Inquirer options. These can take a little work, but it sounds like you've been working anyway ...
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You could try disputing the charge with Visa (or whoever).
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You can file a complaint at the Better Business Bureau. That often gets the business's attention. BBB worked for me with a telecom company adding unnecessary charges to my bill.
Good luck!
horsebatterystaple99 t1_itpntbh wrote
P.S. - It helps to have some kind of paper trail here, for example when you called and what happened.
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