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Electronic_Chard_270 t1_itmoxws wrote

Reply to comment by RexxAppeal in SEPTA working out kinks in mobile phone ticketing feature by bengalese

That sounds like it’s on you. I’ve had 2 cards, only because 1 expired. I have never had one stop working, neither has my wife, and we use Septa daily. I am mainly a bus/BSL rider, but can’t say I have seen many issues with the card reading system. Please tell me where the ‘widespread’ reader issues are happening.

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RunnyBabbit23 t1_itn4jd8 wrote

My card randomly stopped working. I would go over to the window after tapping didn’t work and they would just wave me through. So I got a few months of free Septa before it started working again. I don’t know what the issue was but I didn’t complain.

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courageous_liquid t1_itnte14 wrote

I've gone through about 5 as well. When they get funky and stop reading accurately I just grab a new one and move the funds over, which takes about 10 seconds on the app or septakey.org.

I think the batch from like 2ish years ago were pretty shitty.

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hethuisje t1_itpvlfh wrote

Mine also randomly stopped working recently. There is no way to transfer its balance to my new card other than going to 1234 Market! Ugh.

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Electronic_Chard_270 t1_itq77bo wrote

Not true. If you register the card at setptakey.com, you can transfer it

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hethuisje t1_itq8ubn wrote

I don't see any way to do it and when I asked SEPTA_SOCIAL on twitter, they told me I had to go to the ticket counter at that location.

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tet3 t1_itmqvwg wrote

I & my kids have also had card failures. I have been waved onto many Hs, 18s and 23s because the card scanner was down. Didn't delay me, but lost revenue from Travel Wallet riders for SEPTA.

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