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douglas_in_philly OP t1_j253s3p wrote

Reply to comment by dotcom-jillionaire in Philadelphia Property Tax: Double-check before you pay! by douglas_in_philly

Thanks for the tip. In my experience, calling any city office is a royal PITA. Endless holds, endless transfers, disconnects, etc. Has your (or others') experience been different?

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dotcom-jillionaire t1_j25gww9 wrote

i'm not sure what magic i was able to pull off, but when i called 3 or 4 years ago (pre pandemic, but around this time of year) my call was picked up immediately and the worker was really helpful. i was able to confirm i was registered even though property.phila.gov said otherwise and i was also able to correct my name on the property record, they put an incorrect middle initial on my record.

with it being 2 days before 2023 and the whole shitshow over property tax increases it's not surprising they're being swamped with calls right now

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aintjoan t1_j265ly1 wrote

The Property office is run by some very, very helpful people. I have never had to wait more than a minute to get a human on the phone, and they have always been able to answer my question (albeit not always with the answers I want, but they are helpful and knowledgeable).

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