In those cases emotion has overwhelmed reason. Higher reasoning and analysis are literally not functioning when emotions are so strong. I would argue they don't have access to most of their knowledge in those moments.

All emotions are primal, though, as the limbic system is one of the oldest parts of the brain, developing much earlier than the faculties of reason. Are you suggesting only emotional responses you deem 'bad' are primal and uneducated?

They hate because their experiences trained those coping responses and those coping systems worked effectively to protect them. Those responses are often still protecting them. They didn't just mimic others to learn deeply held responses, they almost certainly had traumatic experiences that provoked the creation of strong defenses the rnateojg motivators to keep those responses. Any attempt to highlight those defenses, triggers them.

I don't see how any of that relates to intelligence, though. Self awareness and emotional management skills would be more accurate in my mind, neither rof which are intelligence. Intellect is not a characteristic of emotions at all, it's a characteristic of reason, a faculty that is often in directly competition with the emotions of the limbic system for driving behavior.

This is why I think people who are easy to emotion, or mostly drive by emotion, may use 'emotional intelligence' as a term to gain validation and elevate emotion to the same level of respect and value as reason, especially when they may not possess much of capacity for reason.