I’m sorry that this has happened to you. The best steak I ever had was a filet mignon that was raised and processed on a local farm. I only put salt and pepper on it and grilled it medium. The result was like butter melting in your mouth. I’ve had other good steaks at restaurants, but it’s not a consistent thing. I notice that if I order it medium, it comes out sometimes medium well so I’ve been ordering them medium rare and they end up coming out perfectly medium. Good luck on your steak quest!