I bought my Crosstrek 2 years ago at South Hills Subaru and it was generally a positive experience. At that point, we were able to negotiate a bit, but that was within the context of my brother and I both buying cars at the same time, and my sense is that that might not be as possible right now regardless due to availability of vehicles. My brother (also bought a Crosstrek) opted for the lifetime oil changes, which I kind of regret not doing.

I had a negative sales experience at the Monroeville Cochran as well as an abysmal subsequent service experience there, and would recommend against them.