tesla3by3 t1_iu1tzbj wrote on October 27, 2022 at 10:43 PM

Probably an automated license plate reader that misread your plate. You should call them and explain what happenedYou have a record of the payment in the app, if they somehow associated the bad plate number with your vehicle you can contest it.

Also, dash receipts aren't used here. And when you call them, be nice. Calling them lazy and terrible at their job won't help you.

Interesting-Stop-920 OP t1_iu1vejp wrote on October 27, 2022 at 10:54 PM

I called to contest, they said you can only do it online which I did.

kawey22 t1_iu1yfmh wrote on October 27, 2022 at 11:17 PM

Yeah good luck with the online thing. They didn’t even email me back

meresithea t1_iu40uz2 wrote on October 28, 2022 at 12:01 PM

Same thing happened to me. I contested the ticket using the process outlined on the ticket and sent in screenshots of my parking receipt from the app, the emails I got saying I paid for parking and the texts I got sayin my parking session had started (I. Was. So. Mad.). The ticket got thrown out, so if you follow the process to contest the ticket you’ll be fine.

Edited for typos