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Locksmith-Pitiful OP t1_jbjeqqj wrote

As per their Instagram Post

"Warning, this will be a long and sensitive read.

It's been a while since I've felt this angered and offended, granted being in the service industry it does come with expectations that we are put in difficult situations on a regular basis, however we've been pretty lucky that this community has accepted us and our culture with open arms.

This morning, one of our staff was treated with utter disrespect and racist stereotypical comments were spoken towards our staff member. Unfortunately we did not get this person's name since in the 4.5hrs she stayed with us she never made a purchase.

Yes, it is our policy that if you are going to be sitting in our store, you are expected to make a purchase. However, we do not enforce that, as many guests often come in, meet a friend, have complimentary water and depart.

However, as with every single other business on this planet - large or small - you cannot bring in outside food or drink - and certainly not from a competitor down the street (yes we've seen this happen). While I can only wonder why anyone feels entitled to demand a seat in our store for no cost, I can assure you that you will find other business establishments (corporate or small) equally unwilling to let you do the same. It is common sense, and common courtesy.

To the individual who insulted our staff with racist comments, if you are reading this, the following msg is directed at you. Your perception of diversity must be as narrow as your sense of taste and common decency, as many of our guests and nearly half of our staff are non-Caucasian. Many of our staff are bilingual and represent over 5 countries of origin.

I am sorry your taste in beverages is so limited, but I'm truly sad that your awareness of people is so much less developed, today was the first and last time you lingered in our space with your dog for 4.5hrs, and drank our hot water and used our toilets for free, please don't come back again, you have been banned for life."

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FrutaFertil t1_jbq2j11 wrote

Racist comments are never ever ok but also… how did this customer sit there for 4.5 hours and mooch hot water for free from the workers and nobody on the staff said anything? If someone is hanging out in a business and not consuming, the staff has every right to ask the customer to leave.

Also what’s wrong with calling people “white”, Caucasian actually just means something else, there’s a whole region in Asia called the Caucasus. The term Caucasian is linked to the word Mongoloid, which we also don’t use anymore.

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BOKEH_BALLS t1_jbk2tb6 wrote

No picture oe description of the person in question.

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FrutaFertil t1_jbq2u1a wrote

No pictures or description are necessary, especially if they are also POC, could be inflammatory

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[deleted] t1_jbjhzy2 wrote

No description of the perp. Weird.

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Critical-Paramedic89 t1_jblbac7 wrote

What would a description do lol? Were you going to try to find them?

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[deleted] t1_jbm2z6b wrote

Might help other establishments be on the look out and help us all understand where those racism is coming from.

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