Proof-Variation7005 t1_jddey0g wrote on March 23, 2023 at 4:28 PM

In terms of speed/uptime, nobody else comes close to FIOS. Cox can be fine for a lot of home users but there's some stuff (WFH, gaming, streaming) where their shitty upload speeds will be a problem and they have full or partial (degraded service that still kinda works) outages a LOT more often.

realbadaccountant t1_jde1qls wrote on March 23, 2023 at 6:51 PM

With fios since 2017. I can count the outages I’ve noticed on one hand. With Cox it felt like a monthly occurrence.

Proof-Variation7005 t1_jde42nc wrote on March 23, 2023 at 7:05 PM

I've been using them for like....4 or 5 years now and have had 2 outages.

Both times, the garbage truck's mechanical arm had taken out the wire to the house and it got fixed within a day.

Between outages I couldn't control and times I had to power cycle the modem, I don't think I went more than 2 weeks without having a Cox problem in the previous 6 years.

They've got me hooked enough where, if I had to move, I don't think I'd go somewhere that didn't have FIOS. It's a dealbreaker

nyx t1_jddhmtl wrote on March 23, 2023 at 4:45 PM

Thanks for sharing

Proof-Variation7005 t1_jddowir wrote on March 23, 2023 at 5:30 PM

To be clear, Cox can definitely be cheaper and probably fine for a lot of people. It totally depends on need and what matters. I look at it from the lens of quality/reliability because of personal/professional needs, but that isn't for everyone.

cowperthwaite t1_jddli64 wrote on March 23, 2023 at 5:09 PM

I pay for $54.99 for the "Fios Internet 100/100." Used to be $40 for the first year. Rarely have outages. Is plenty fast.

Edit: I don't pay rental fees for equipment. Bought my own router and they don't charge for the modem.

GotenRocko t1_jde0i7o wrote on March 23, 2023 at 6:43 PM

You should be able to upgrade it on the website to 200/200 for the same price.

totoop t1_jddj1lm wrote on March 23, 2023 at 4:53 PM

I'll just add fuck Cox (huehue) as well. Had them while in PVD for a couple years and I've never had a worse ISP in the United States. Yes it was cheaper than Verizon (although only marginally for the plan we had) but we'd lose service ALL THE TIME. We lived in a townhouse and the other two units had verizon and would never lose service when we did. Little windy in the winter - no internet for 12 hours, a particularly rainy spring day - bye bye internet, oh its august and its hot - no internet for you. It happened all the time, probably 20+ times throughout the year (we'd still have power just no internet), and it would always last a minimum of 4-5 hours before service would be restored. They never sent anybody out to fix anything at our place as we were told it was always "on their end" and related to larger infrastructure breakdowns.

Verizon can be real scummy about pricing, definitely check if there are any discounts you might be eligible for (if you have verizon for your cell service) as they will NOT automatically apply the discount, you literally have to "apply" for it. That being said, the service has always been as advertised with upload/download speeds as expected. Plus, after having verizon for 4+ years now in RI (across 2 different residences) I can't remember a single instance where we lost service (aside from when we lost power all together)

skythom7 t1_jdde64j wrote on March 23, 2023 at 4:23 PM

I’ve used Cox for years. We pay about $55 a month in my apartment. Can’t really give you technical details of my plan bc I took it over from a roommate who moved out years ago, but have had 3 people living in the apartment using phones, laptops and TV’s on the wifi simultaneously with no issues.

nyx t1_jddhjon wrote on March 23, 2023 at 4:44 PM

Thanks for the rec. I pay double for my plan and don’t think it’s worth it.

GotenRocko t1_jde0odr wrote on March 23, 2023 at 6:44 PM

What's the speed of your plan? Sometimes you have to cancel and restart service to get the best price.

skythom7 t1_jdf1sas wrote on March 23, 2023 at 10:44 PM

Or threaten to cancel and they’ll probably cut you a deal lol

GotenRocko t1_jdfa4yv wrote on March 23, 2023 at 11:42 PM

Not always, last time I had to restart service under a new account since it was an online only price.

Ristray t1_jddyxg6 wrote on March 23, 2023 at 6:33 PM

We have Verizon and Cox, that seems to be the only two choices. Having had both, Verizon is superior by far. By the end, Cox was getting so bad the router had to be restarted at least once a day. What a pain in the ass. Yeah, Verizon probably sucks in other ways but in how the internet connects and works, it's the best.

Flashbulb_RI t1_jde99ns wrote on March 23, 2023 at 7:38 PM

I've had Verizon Fios for about 2+ years and LOVE IT. I pay $40/mo (I use all my own equipment) for the 200/200 tier but they provision it at 300/300. It's rock solid day in / day out. Before Fios, I had Cox and paid around $70/mo for much lower speeds particularly on uploads.

Zion787 t1_jdeev3r wrote on March 23, 2023 at 8:14 PM

I pay verizon $69 for the gigabit speeds router included..i will never go back to cox cable

Silentjosh37 t1_jdf1zqq wrote on March 23, 2023 at 10:45 PM

...because Fuck Verizon why? What seems to be the issue you are having with them? Cox is no better in terms of billing, in terms of reliability Verizon is much more reliable simply based on how a Fiber Network works. Cox is very unreliable and subject to many issues that can affect speed. In the 15+ years I have had FIOS I have never had an outage more than an hour or so. Friends that had Cox in the area were constantly having issues with the service.

The price is about the same for asymetrical speeds with Cox. Switching will also require a number of equipment changes.

Fios internet alternatives?

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