This is exceptionally minor, but at RIC the baggage claim belt runs from left to right. At pretty much every other airport in the US the belt run from right to left. I think it's to let locals get prime spots to get their bags as soon as they are offloaded, since most people unfamiliar with the airport will go stand on the right side. Perhaps you could have your character stand on the right side of the belt expecting to get his bags first, only to discover that he's in fact at the very end of the belt?