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willusish t1_j9vg8h2 wrote

First, even if it was cold, that's not true. Second, assuming that you have a heat pump, as indicated by your other comments, the same unit controls both heating and cooling.

They just straight up don't want to fix it, especially since HVAC contractors are probably jumping for jobs given the unseasonably mild weather.

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willusish t1_j9vhfa6 wrote

Also, I took a look at the satellite view of the buildings there and your exterior unit should be ground level around the side of the building. Possible that they would be labeled with the unit number, but you can have someone turn the unit on or off from inside to narrow it down. Any signs of ice or heavy dirt build up is a big no no.

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