Anyone in the Richmond region who believes they may have been the victim of illegal practices by a towing company based in Richmond can email towinginvestigation@rva.gov with details.

Police said some of those illegal practices could be:

Towing from unauthorized areas

Having been charged in excess of the maximum $135 for the initial tow

Having been charged in excess of the drop fee of $40 when the vehicle has been hooked but not yet towed away

Storage fees that accrued due to an illegal tow