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muttbutt804 t1_je0478p wrote

I live in a single family home managed by Evernest. I can tell you with certainty it was not a "merger". I know people have lots of nightmare Dodson stories but I have rented properties from them for about 7 years now. Up until this last property (going on two years) we really didn't have that many problems. The owner at our previous building was quick and responsive and things were fixed in a timely manner. Since this "merger" the service I have received from evernest is absolute ass. Almost to the point where I've needed to go to the owner of the home and tell him how it is. If I want anything done I have to email high up the chain and threaten to contact the owner. The maintenance supervisor they have now does not respond to calls or emails. You would be better off shitting in one hand and pissing in the other... you'd get more results. My latest least renewal was over a9 percent with a 200 dollar renewal fee. Which is absolutely absurd. I was able to get it down closer to 5.5 percent which I feel is a reasonable increase but it felt like an act of congress. Long story short.... don't rent from Evernest.

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RVAperson9 t1_je0b3o6 wrote

How did you get it down from 9 to 5.5?

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muttbutt804 t1_je0k4yy wrote

By reading "The Art of the Deal" by Donald Trump (sarcasm). But honestly I had some pretty crap experiences with this rental and I just made sure to document and call it out. I had to offer up alternatives instead of just saying "You can't raise my rent". The reality is as much as it sucks increases are going to happen especially in the city of Richmond where gentrification and other factors are pushing Property taxes higher and higher. My experience is probably different as Evernest doesn't own the home I am renting. So at the end of the day it was up to the owner to approve or deny my request. I made sure to specifically list the problems we have had and I offered up what I felt was a more reasonable increase based on economic trending and inflation with is currently at about 6%. I gave multiple options and asked for much more than I expected to receive. Ultimately I saved myself about 780 bucks which isn't a massive amount but it's nothing to shake a stick at either.

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marginalmusings t1_je4k4al wrote

Yeah my roommate and I are in this same boat. They tried to raise our rent 10% and we were like no fucking way AND the $200 renewal fee. Never in my life have I heard of a “renewal fee”. Are you gonna charge me $200 every fucking year to renew my lease???! I swear it’s like they don’t want people to live there..we got the increase down to a 4.3% increase which we will concede to, but we’re still going back and forth about the renewal fee.

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muttbutt804 t1_je4vpe9 wrote

Yeah, I've done so much back and forth arguing I am sick of it. I gave in at what I got. To be fair we have a 3 BR 1 BA in South RVA for under 1500 which right now isn't terrible.

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marginalmusings t1_je607p1 wrote

The thing is, we’re gonna renew no matter what because we only just moved in last summer and neither of us wanna move again. And we genuinely love our house. But I’ll be damned if I don’t put up a little fight you know?

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harpervn OP t1_je5pkhx wrote

Who are you in touch with about this?

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marginalmusings t1_je60e6z wrote

We’ve been talking to our property manager and she’s been talking to her manager and the man who owns our house.

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harpervn OP t1_je87t2i wrote

Impressive that you're even in touch with them.

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