JosefDerArbeiter t1_jdehrh0 wrote on March 23, 2023 at 8:32 PM

Reply to comment by 3FoxInATrenchcoat in Goshen Street has officially been repaved. by coalmines

I've had some success resolving and expediting some tickets I create on 311 by calling some of the workers directly

https://eservicesb.richmondgov.com/applications/phone/phone.asp - Link to search for employees by department

3FoxInATrenchcoat t1_jdejhnm wrote on March 23, 2023 at 8:43 PM

I appreciate this pro-tip!

JosefDerArbeiter t1_jdekohf wrote on March 23, 2023 at 8:51 PM

You're welcome, oh and btw I too have made a ticket for that asphalt fix you're talking about. I estimate that the reason it's so slow going is because road work around active railroad crossings requires extra time & attention and therefore gets ignored until it's absolutely necessary

3FoxInATrenchcoat t1_jden0jd wrote on March 23, 2023 at 9:06 PM

Oh thanks so much for that information and support. That whole section of road is hot mess.