My girlfriend at the time and I went to the Chipotle on West Broad near Innsbrook a few years ago, about a month before the pandemic lockdown began. We were the only customers in the restaurant and were ignored for 10 minutes and then got messy and incorrect food. When I called the store 2 days later to speak to the manager, his only response was to chastise me and tell me I shouldn't have "waited so long to call about the problem". Never been back and the lack of business they get is telling. Chipotle's food quality in general has gone down over the years. I typically prefer Qdoba anyway