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Diet_Coke t1_iqrjief wrote

We have to raise the floor on bad behavior, legally. That means ending bad practices like week-to-week scheduling, clopens, wage theft, sexual harrassment, and retaliatory firings / hour reductions. The tipping system also encourages a lot of bad behavior by making servers dependant on customer good will. Until that happens, it will always be cheaper and offer better margins to run a restaurant like an asshole. That also means we as consumers need to understand that on some level the dining out experience has been subsidized by allowing poor behavior.

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lap_doggie t1_iqu3phj wrote

I agree with almost everything said here and have experienced the infamous BOH v. FOH war in richmond, and many other places. But unfortunately the tipping system is truthfully the only reason people stay in FOH and can somewhat stand their lives. Especially in more "fine dining" places where it more closely resembles other creative industries (aka cocktail mixing, table side service, etc. (I realize it also has major issues.) It needs to be done fairly and each place is different, so I'm leaving it vague for now. Respectfully, I want to just state this opinion and not reddit argue about it at this time. Some will agree, lots won't, and that's OK.

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