Not sure how you're going to approach the policy. You could get with an organization like Caritas, Homeward, HomeAgain, or Commonwealth Catholic Charities and get some advice, or alternatively get a list of resources for services to put somewhere. It may be many wont use those services, but it could help those that do. Just a recommendation, sounds like you tried to do the right thing but ended up in a tough spot. I'm sorry that happened.