I have been in the store at 7am and all hours of the day because it’s one of my regular stops. They do have a baking shift overnight if i am not mistaken, but to claim they sit out for 8-12 hours is kinda wild, they don’t get set out at 7pm or even 11pm, they don’t even get all of them made before then I believe. Do you understand how quickly food cools down after baking? Sometimes I have things (not from here) be cool before I even get to my car in the parking lot.