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TripawdCorgi t1_ispfh9f wrote

Just as a counter, I took everyone's recommendation and tried River Run. My partner and I did not have a good experience. The facility is nice and the staff is friendly but a lot of extra stuff kept getting pushed on us and I had a dental issue I needed to address and was aware that I needed to address it but they used a couple scare tactics to try and get me to agree to something that day. I had already told them beforehand and at the appointment that whatever I needed done I would need a quote for and to run it by insurance since our plan was new, so would need to set up another appt to address anything beyond a cleaning. The dentist tried to make me believe I would lose the tooth if I didn't address it that very day (not true, it wasn't something that serious to begin with and confirmed that with another dentist). My partner had a similar experience with regards to pushing extra treatments the same day.

So yes, the facilities are nice, the staff at the front are kind, and the equipment is all up to date. But I don't like pushy sales tactics in medical care. Your experience may vary. I went to the one off Midlothian Turnpike. I'm still looking for a new dentist because I did not want to go back, they didn't even bother doing the cleaning for either of us so it felt like a waste of time.

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bacon0927 t1_ispopld wrote

I agree with this guy. My experience with River Run was not good at all.

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mangorain4 t1_ispqkzn wrote

this was my experience as well!

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TripawdCorgi t1_ispru2n wrote

I'm glad (but also not glad other people had the same experience) that I'm not the only one who felt this way. I always see River Run recommended and it makes me wonder if it's just me every single time.

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Horror-Fisherman-575 t1_isr67zq wrote

I have also been harshly up-sold at river run. Very off-putting for someone like me that is already traumatized by being in a dentist office.

I wanted information- just info! - about Invisalign and they trapped me in a room for 45 minutes work of interior mouth photos and I was almost in tears.

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anontnturntable OP t1_ispif4q wrote

Thanks for the counter perspective, and I’m sorry that happened to you. I’m not the one with this specific anxiety, but as the answers have rolled in, I’ve been thinking about my switching my dentist too for the same reason- I hate being upsold or pressured. That’s very triggering for a lot of people and not something that’s going to reduce dental anxiety for anyone…

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Vajama77 t1_isq8bxr wrote

That's the problem I have any time I try to go get dental stuff done they try to get you to do all this cosmetic work and they will not listen to you!! just fix my cavity. But no. they want to give you an implant or whiten!! it's just a racket nowadays...I just want to find a down and dirty honest dentist who just does what's needed with minimal pain.

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Vajama77 t1_isq8wvg wrote

It seems most dentists hard sell cosmetic procedures as my next door neighbor dentist who just bought a Porsche told me "that's where the money is".

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rentalsareweird t1_isqsv9h wrote

Another negative for River Run. I love my hygienist but it’s always a shit show when it comes to billing and insurance.

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JoeSabo t1_itpene2 wrote

Really grateful I saw this comment - I almost scheduled here but the huckster car salesman routine that many dentists have decided to adopt is a major turn off to me and is highly unethical and inappropriate.

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