I don't have an answer for you, but just posting to let you know it's not just you. Took me six months last year to get a bogus bill straightened out. And when I was cleaning my office yesterday, I found a $600 bill from VCU from a procedure in June that I paid my portion in full in advance, because they gave me a 15% discount to do so. My last note on the bill is 10/28 - being referred for review. Haven't heard a thing since.