Older ballato at least was a complete dick head. For some reason he turned rather purple in the face when I explained it to him in his office one day

But they used to the city of Richmond collection lawyers so they might be wrong but they also might be collecting a city of Richmond debt. City likes to not Bill people etc etc and then go straight to collections so it might be real. Note this is not a sign of competence on the city's part they do it by accident