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Bezexer t1_j1ofvel wrote

Reply to comment by DonBandolini in Lost heat 36 hours ago- landlord said it won’t be fixed until Monday due to holidays by manchegoaway

How are you supposed to plan for heat going out over a major holiday weekend when contractors aren’t working? Are they supposed to have a contractor that specializes in everything on retainer and on call? I hope when someone is bestowing an unrealistic expectation on you, you remember this conversation and apply the same words you put on someone else onto yourself.

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Economy-Maybe-6714 t1_j1x1l0v wrote

I have extra space heaters just in case something like this happens to one of my properties. If i couldn’t get over and deliver the space heaters I would offer to put them in a hotel for the night. Its not that hard.

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Bezexer t1_j1x91xj wrote

That’s good for you. I have my systems serviced regularly to avoid potential problems as well as heaters and AC units for system failures. The extra mile is certainly appreciated, but no one is a bad landlord for being unable to predict major heat outages over a cold snap. At some point it goes from reasonable expectation to tenants expecting better treatment than one can expect to give themselves simply because they are tenants. There’s a difference between one heater going out because of lack of maintenance and state-wide heat emergencies due to the weather.

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McCheetah t1_j1ogv20 wrote

I’m gonna say yeah, they should have an emergency 24/7 contact that can fix basic needs like heat in the winter.

At a minimum, they should be prepared and ready to provide alternative solutions when immediate needs can’t me met. If that’s space heaters provided until central heating can be fixed or alternate accommodations until the issue is fixed. They should at least make an attempt to remedy the serious problems immediately.

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GrumpyNewYorker t1_j1shpmu wrote

i don’t know about here, but in NYC larger apartment buildings have a dedicated superintendent that performs maintenance in exchange for reduced or free rent. That’s easy for a large millionaire landlord to swing. Mom and pop renting out a second property obviously can’t do that. At most, they have a property management agency that acts as a middle man to hire third party companies to do maintenance like this. They can’t do that if there are no technicians available to hire because demand spiked on Christmas. At the end of the day, the landlord isn’t going to be found negligent of anything here. It’s a freak cold snap on a holiday that took out heat for many, many homes. They have an obligation to repair it within a reasonable timeline, and reasonable isn’t going to be same-day given the circumstances.

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GMUcovidta t1_j1v1je2 wrote

In some apartment buildings, that have hundreds of units and are paid for with extra fees. Not at all comparable to RVA.

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DonBandolini t1_j1ogi7t wrote

found the landlord lol

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Bezexer t1_j1oh01v wrote

I am a landlord, yes. I am also a tenant and have been a tenant longer than I have been a landlord. The home I am in actively has no heat. I would never expect my landlord to magically fix a problem on Christmas Day. That is completely unrealistic. I set up my heaters, discussed a game plan with the landlord, and have set my expectations accordingly. It’s not their fault that no contractor in the area is available on a major holiday.

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