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CommunityThrow1 OP t1_j6ndhr2 wrote

Reply to comment by Danger-Moose in Contact with Virginia DHRM in Richmond? by CommunityThrow1

Sorry, I wasn't totally clear - my mom isn't an employee of the university but my dad worked for them and had insurance through them after retirement. He unexpectedly passed away recently and it's been very difficult for us trying to figure things out. She paid for 3 months but missed a payment and her insurance was terminated.

She accepts responsibility for that, but we were told by the university and Anthem to call the Virginia DHRM and they'll reinstate it and allow up to pay for the missed payment and the next 3 months.

Not sure if that helps with context. Thank you.

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Danger-Moose t1_j6nejhv wrote

That sounds like a tough situation. I'm sorry for your loss and that you're all going through that.

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RulerOfTheRest t1_j6nezrz wrote

First, I'm sorry for your and your mom's loss. If you're not getting a timely response from the DHRM, you might want to reach out to her State representee with your issue, as they might be able to light a fire under their butts...

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