JeffRVA OP t1_j666eqh wrote
Reply to comment by Ms-Pamplemousse in Richmond gas customer concerned over estimated billing practices by JeffRVA
In retrospect I should filed a complaint with the State Corporation Commission. https://scc.virginia.gov/pages/Utility-Complaints I didn’t discover that until I was corresponding with the head of DPU. That would have been my next step though if she hadn’t finally gotten it resolved.
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