a_real_tomato t1_j6emgg7 wrote
Reply to comment by selfdiagnoseddeath in So is is just me or is Gersi basically the worst Italian restaurant in Richmond? by Swrdmn
I completely disagree. You are trying a chef's product and it's completely subjective; you are not guaranteed to like it. You're taking a risk. If something is genuinely wrong with the food -- it's tastes off, it's way too salty, it's the wrong dish, it smells bad, it's cold, etc, that's different. You just "don't like it"? No.
selfdiagnoseddeath t1_j6fdny8 wrote
That's fair, you're definitely entitled to believe that but in my experience I myself and other manager's who I've had the pleasure to work with have reserved the right to comp a dishes or dishes for this reason as well.
Source: am career food and beverage service professional with expertise in fine dining.
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