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GrinningIgnus t1_je9fb2w wrote

Reply to comment by QristopherQuixote in Automated enforcement of water conservation rules in Fresno, California led to a decrease in summer water use and violations of conservation rules (relative to households subject to in-person inspections). This program massively increased consumer complaints, ultimately causing its cancellation. by smurfyjenkins

I mean, I’ve had people ride my bumper through yellow lights and the camera captures my vehicle’s plates because of their noncompliance. Suddenly I have to jump through bureaucratic hoops bc of someone else’s noncompliance. And those hoops are allllll automated voice systems or extremely stupid chat bots that make you burn a solid 30 minutes before you’re allowed to talk to an actual person.

Not to mention that technology gets worse with each generation. The tech workforce is getting diluted with dummies. 15 years ago I didn’t have a deep burning hatred of user interfaces - they worked and were responsive. Now they crash reliably. How have we unsolved something as fundamental as a user interface? I keep a folder of software bugs that crop up during a normal work day, and that thing grows every single day.

There’re plenty of legitimate reasons to dislike forced automation. I agree that “I didn’t want to get caught” isn’t one. If automated solutions were done well, I’d love it. But they’re not.

There’re different complaints to be made for traditional law enforcement as well.

Everything sucks.

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QristopherQuixote t1_je9g68n wrote

In the OP case, automated enforcement was based on the amount of water passing through a homeowner’s meter and the usage pattern. Pretty simple implementation of automated enforcement without many ways for it to screw up, and people still hated it.

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