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kaityl3 t1_j9xu3dd wrote

Reply to comment by Difficult_Review9741 in People lack imagination and it’s really bothering me by thecoffeejesus

My cousin works for Anthem, and was in the claims department - they recently deployed an AI to read through and analyze/approve or reject claims. A human employee would then review its work.

I believe he said 70% of its judgements required no further human editing; the reviewer didn't have to do anything but check off on the AI's work.

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MrTacobeans t1_j9yedqd wrote

This is exactly the kind of AI that shouldn't even be scary. It's taking monotonous labor and doing the majority of it. If anthem holds true to any kind of decency their employees can focus on other pursuits within the company while an AI crunches the nitty gritty bits.

If that AI axes 70% of the workforce without proper movement to New adventures for each affected employee that's criminal. But also a possible situation unfortunately :/

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drekmonger t1_j9znjjt wrote

> This is exactly the kind of AI that shouldn't even be scary.

Shouldn't be scary. Should be celebrated.

But...capitalism. The people who control such systems will get stupid wealthy, and the people who will be out of a job will go starve under a bridge.

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visarga t1_ja50rdh wrote

Probably having to verify AI takes 50% of the time do do it manually, so the relative advantage is smaller.

But another advantage of teaming human+AI is that AI can be calibrated and ensure a baseline of quality. Humans might have higher variance, have a bad day, be tired, inattentive. So it is useful to increase consistency, not just volume.

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madali0 t1_j9yrqcl wrote

Isn't that basically how it has always been? Some primal smart guy invents a tool, which replaces some menial job and makes it easier and faster with the tool. And on and on with every tool, could be a wheel, could be a hoe, could be a toaster, it's all basically the same idea

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