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ablacnk t1_iu29p17 wrote

The margins are so thin that it often isn't possible to do that. It's not like restaurants choose to shut down because they're really that obstinate about wages, the math just often doesn't work out.

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billcube t1_iu3nao2 wrote

What I see around here is the rent the restaurants have to pay make it really hard to be profitable.

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DungeonsAndDradis t1_iu3vg11 wrote

I was talking about this to my friends the other night. Restaurants are in an especially hard place right now. Inflation means people go out to eat less. Supply issues mean everything costs more. Labor shortage and wage hikes means hiring workers is difficult. Inflation also means rents have skyrocketed.

Restaurants are just taking hit after hit after hit. And that's considering that most restaurants fail within a couple of years of opening, anyway.

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billcube t1_iu4ksvj wrote

Something I can't explain myself is why more restaurants didn't jump on a more digital process?

I have seen a few (chain) restaurants where most of the process is supported by an app/website/tablet where you can book your table, see the menu, order stuff and pay for it.

This makes it much easier for the staff and optimizes a lot of the flow. It doesn't remove the ability to ask a human to help you and it makes reordering much easier. Add some AI to the mix and recommandations/promotions could be very opportunistic.

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DungeonsAndDradis t1_iu4msyz wrote

I was at a Panera the other day, and they only allowed ordering from the kiosk in store. They had no one to run the registers. It actually went pretty quick.

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RavenWolf1 t1_iu48atn wrote

Then we have to ask should that business even exists then? I think any business which can't pay living wages shouldn't exists.

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