billcube t1_iu4ksvj wrote on October 28, 2022 at 2:38 PM

Reply to comment by DungeonsAndDradis in The Great People Shortage is coming — and it's going to cause global economic chaos | Researchers predict that the world's population will decline in the next 40 years due to declining birth rates — and it will cause a massive shortage of workers. by Shelfrock77

Something I can't explain myself is why more restaurants didn't jump on a more digital process?

I have seen a few (chain) restaurants where most of the process is supported by an app/website/tablet where you can book your table, see the menu, order stuff and pay for it.

This makes it much easier for the staff and optimizes a lot of the flow. It doesn't remove the ability to ask a human to help you and it makes reordering much easier. Add some AI to the mix and recommandations/promotions could be very opportunistic.

DungeonsAndDradis t1_iu4msyz wrote on October 28, 2022 at 2:52 PM

I was at a Panera the other day, and they only allowed ordering from the kiosk in store. They had no one to run the registers. It actually went pretty quick.