Submitted by Lardypoos2 t3_104ot80 in singularity
Comments
Zermelane t1_j36fufw wrote
I don't think this thing is going to get popular. It'd only be used by people who:
- know it exists (so probably internet-savvy, highly literate English speakers)
- have a refund or cancellation/etc. to ask for
- ... that's either so low-value or inconvenient to them that they can't or won't ask for it themselves
- ... but important enough that they do bother using a service for it
And I am really glad of that, because otherwise this could mean the end of being able to get any decent customer support at all. It's already an ugly equilibrium between awful customers, and companies putting in the absolute minimum resources they can get away with.
If you give the customers a let-the-AI-go-bother-customer-support-for-me button, and they decide to use it, that does not mean that the customers win, it means the equilibrium is going to swing somewhere completely different.
starstruckmon t1_j37zohn wrote
humanefly t1_j3b1ith wrote
and, gone
starstruckmon t1_j3bkmx0 wrote
Hunh....I wonder what happened...
Shelfrock77 t1_j36eaol wrote
chat gpt made me millions off scamming
SingularityIsHere92 t1_j366saq wrote
More and more of us will offshore our labour to AI.