Verizon 5G

Submitted by c1rclez t3_11pp2vj in springfieldMO

Anyone else’s Verizon 5G totally down in the Springfield area? My whole family usually gets 5G service but all of us have dropped back to LTE. Anyone else experiencing this, just curious?

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Globalksp t1_jcwm7mj wrote

Has anyone reached out to Verizon to see what's going on? We're paying for 5G service and so... are not getting what we paid for. I'll be calling in the AM, simply curious if someone has beat me to it?

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purplewines t1_jd0iiyo wrote

Subscribed to this sub now because I also feel this way.

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Globalksp t1_jd0n6qx wrote

Reached out to them today. Claimed everything was nominal on their end. Though it can be a time suck, if anyone who isn’t getting 5G service (and who pays for it) submits a tech request, maybe it’ll get some traction.

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purplewines t1_jd3cccd wrote

Will also call today and submit a tech request.

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purplewines t1_jd4r09i wrote

Called today and was able to get a ticket submitted with the Network Engineer team. I will reply once I hear back!

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Globalksp t1_jd51bfl wrote

I was just told that there is maintenance on all of the towers in the area. No timeline for completion.

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Lionfountain t1_jc02o4r wrote

Not Verizon, but my Mint Mobile 5G is up (uses T-Mobile towers). I’ve always been curious whether T and V ever discretely share towers but it appears they do not.

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rja7 t1_jc0iu4f wrote

All carriers share towers with each other in some way. Although they all use different antennas/equipment though, that's why one carrier can have wildly different performance/technology compared to another carrier on the same tower. It's kinda like fiber and cable internet sharing the same pole.

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Lionfountain t1_jc2b1km wrote

Ahh. So the physical towers might be shares but the antennas and equipment may not be. Is that what you’re saying?

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purplewines t1_jd3cowk wrote

Can confirm still no 5G for all of my Verizon devices! Did the usual “troubleshooting” nothing helped! So definitely an infrastructure problem!

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