I work for Burrell as a caseworker and while I absolutely openly criticize certain policies and ways things operate (including the disregard for employee's mental health), this is a very ignorant statement.

Burrell provides services to so many people in our region that would otherwise fall thru the cracks. There's transitional housing programs that teach people how to live independently, who would otherwise be destined to remain in residential care facilities while their court-appointed guardian would otherwise happily leave them for the rest of their lives.

There is very much needed homeless support services in our area. I bet you're one of the same users who complains that we need more social support for our homeless population, yet here you are saying that the largest provider of homeless outreach should cease to exist.

While Burrell makes a sickening amount of money and I'm underpaid by them, they are a nonprofit and put so much back into our community.

Burrell is a huge organization, and with that comes failures, poor practice, and valid criticisms. But even as a bitter and resentful employee, seeing the common over-the-top criticisms in this sub is just absurd.

Burrell objectively makes our community a better place with so many mental health and social programs that otherwise wouldn't exist. I know for a fact that I have made significant positive impacts in the lives of my clients over the years.

There is plenty to complain about, but this level of criticism is unrealistic and just tells me that you do not comprehend the variety of services offered by Burrell, nor what truly rampant bad practices look like.

I am not dismissing a likely bad experience you've had, but rather what you're extrapolating from it and using to make such sweeping generalizations from a place of bias and ignorance. I've witnessed bad practices at times, namely in satellite locations. I've made internal reports and complaints about providers and departments before. Scheduling is a nightmare too right now, and wait times for people entering services is a lot longer than it history has been.

These are valid criticisms. Provide your own rather than inaccurate sweeping generalizations. Because as it stands, you're telling me I should be out of a job; my clients should be left high and dry; multiple substance use treatment centers should be closed; our rapid access unit for people in crisis for mental health/substance use should be shut down; no more children's/autism center/treatment; we should end the largest homeless outreach services in our area; terminate medication management, counseling, DBT, EMDR, case management, and other programs for thousands of people in need of help.

Burrell is far from perfect and I have been very outspoken about that in this sub. But I'm so sick and tired of the outrageous criticism in this sub, usually without any specific substantive examples. It's become a circle-jerk in this sub, and it only detracts from legitimate complaints.

Agreed.. they are terrible

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